At ArbitFX, we prioritize the privacy of our Visitors and Clients. We have implemented state-of-the-art security measures to ensure a safe and secure trading environment for our Clients. This privacy policy document ("Policy") outlines in detail the practices and policies followed by ArbitFX regarding the collection, usage, disclosure, and protection of personal information and sensitive personal information. This information is collected and recorded when you register for a live trading account or a demo account through our website.
By opening a trading account with ArbitFX, you provide your consent for the collection and utilization of personal information and sensitive personal information as described in this Policy. ArbitFX reserves the right to amend or revise this Policy without prior notice. Any updates to the Policy will become effective upon publication on our website and will be included as part of the terms of use presented on the website. Continued use of our website and services signifies your acceptance of the updated Policy. We recommend that Visitors and Clients regularly check our website for notices regarding changes to the Policy.
When you apply for or maintain a live account with ArbitFX, you consent to the disclosure of personal and sensitive information to ArbitFX. This information is collected for various business purposes, including assessing your financial needs, providing services, processing requests and transactions, informing you about products and services that may interest you, offering customer support, and conducting internal administration.
Application information: Information provided on applications and other forms, such as your name, address, birth date, government-issued identification, occupation, assets, income, and more.
Verification information: Data necessary to verify your identity, such as a passport or driver's license. This may also include background information obtained from public records or non-affiliated entities.
Sensitive personal information encompasses details of your transactions with us, information about your account balances, and bank account or credit card information.
Upon opening an account on our website, you become a Client and receive a unique account number, serving as your User ID, along with a password to manage your account. The information you provide during registration is password-protected to ensure only you have access to it. ArbitFX will never request your password through unsolicited phone calls or emails.
By completing an account application and submitting the required documentation, you disclose personal information to ArbitFX, which is never used without your consent. We may also collect information by observing your usage of the ArbitFX website and accepting the products and services we offer.
If you choose not to provide personal and sensitive information, you can withdraw from registering for a live account by contacting ArbitFX and requesting corrections, amendments, modifications, or withdrawal of such information. Please note that without this information, you will be unable to utilize the services provided by ArbitFX.
In cases where incomplete or incorrect personal information or sensitive personal information is provided, it must be corrected immediately. ArbitFX will not be held responsible for any incorrect or incomplete information or any consequences resulting from the disclosure of such information. Clients are required to indemnify ArbitFX, its affiliates, officers, and employees against all claims or losses arising from furnishing incorrect or incomplete information. ArbitFX reserves the right to cease providing services at its discretion if incorrect or incomplete information is provided.
We are committed to helping you avoid falling victim to online identity theft. Please read our section on "Online Identity Theft and Security Reminders" within this Policy for valuable information on protecting yourself online.
ArbitFX Service Limited is not responsible for the privacy policies or content of external websites linked to our website. When you click on a link, logo, or other items or opt to connect to a co-branded or linked website, you may be required to provide registration or other information. Please be aware that the information you provide goes to a third party, and you should familiarize yourself with the privacy policy provided by that third party.
If you do not wish to have your personal information or sensitive personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via email at [email protected] .
If you have any questions or concerns that this Policy does not address, please do not hesitate to contact a client services representative.
At ARBITFX, we're more than just a trading platform – we're your partners in financial success. Whether you're looking to start small or maximize your trading potential, we have a package tailored to your needs. We're dedicated to ensuring that your financial journey is guided by experience, innovation, and success.
